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For Verification of Benefits

For Verification of Benefits in the state of New York

Frequently Asked Questions sheet


For claim payments and claim questions:

If you policy starts with a 9  For plans sold after 4.1.14,

Change requests, billing, claim payments  are administered by:

Security Life Insurance Company of America

PO Box 10095

Lancaster, PA 17605

Phone: 866-619-6095 

Fax: 717-481-7175 (Changes, Terms and Adds)

Email: [email protected]


For New York customers only: For plans sold after 10-1-16 

Change requests, billing, claim payments  are administered by:

Ameritas Life Insurance Corp. (Ameritas Life)

PO Box 82520, Lincoln, NE 68501-2520

Claims: 877-667-6127

Customer Service (non-claim questions): 866-619-6095

email: [email protected] 


If your policy starts with a letter, for plan sold before 4.1.14

Change requests, billing, claim payments are administered by:

Meritain Health 

PO Box 27810

Minneapolis, MN 55427-0810 

Phone Number – (952)541-0444; (800)765-4224

Fax No (763)852-5011 (Changes, Terms and Adds)

 Email:[email protected]


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